Frequently Asked Questions
WeSlides is an online platform that utilizes advanced AI technology for generating slides and documents. Subscribers can create decks by inputting keywords, allowing the platform to craft customized slides. The service operates on a subscription model, offering users different features depending on their subscription tier. For more information, check our Pricingpage.
Any device with an up-to-date standard web browser is all you need to access WeSlides. No installations are necessary, making it convenient and accessible.
No, you must first create an account to access our platform
Absolutely! WeSlides offers a free subscription tier with no strings attached. Feel free to explore and try out our platform at no cost.
Once you’ve created an account, simply use the input bar at the center of the page. Define your deck’s topic and the desired number of slides. WeSlides will generate a storyline for you, allowing easy fine-tuning before generating your presentation.
At any time, click on “Account” to access your account settings page. Update your name, password, and newsletter opt-in. In addition to general account settings, configure billing details like your subscription plan and payment method. Review previous transactions and invoices or, if needed, delete your account. We’ve got your settings covered!
It’s easy! Navigate to Account > General, and simply uncheck the newsletter subscription box. You can opt out of the newsletter service (emailing list) whenever you wish.
WeSlides generates content in two main formats: PDF (Adobe Acrobat) and PPT (Microsoft PowerPoint). These files can be opened with any compatible software, such as Google Slides and Documents. Feel free to open, edit, and enhance your presentations seamlessly.
Our free tier provides up to 5,000 monthly credits with limited features. For a more complete experience, we offer the basic tier, providing up to 25,000 credits renewed monthly and additional features. Explore our Pricing page for detailed information.n.
Payment methods on WeSlides are managed by the secure third-party service, Stripe. Stripe accepts commonly used credit cards such as Visa, MasterCard, and American Express.
We utilize stripe.com as our advanced payment gateway. Your credit card information is encrypted by Stripe’s payment gateway. The data is then sent to the acquirer (a processing bank), passing through a credit card network like Visa or Mastercard. The issuing bank approves or denies the transaction, ensuring a secure and streamlined payment process.
Yes, Stripe is certified as a Payment Card Industry Security Standards Council’s compliance Level 1 service provider. It undergoes annual compliance reports, routine security scans, and tests. Stripe encrypts and securely stores customers’ credit card numbers, maintaining the highest standards of security.
Stripe has been audited and certified as a Payment Card Industry Security Standards Council’s compliance Level 1 service provider, which means it has to undergo an annual compliance report and routine security scans and tests. Stripe encrypts all customers’ credit card numbers and stores decryption information separately, which means Stripe can’t see credit card numbers without taking extra steps. Also, Stripe mandates that all online transactions take place over the more secure HTTPS network.
Absolutely! Stripe provides invoice assistance and management for all transactions, ensuring a transparent and organized record of your payments.
Yes, if our service is unavailable for over 2 hours, we’ll refund your entire monthly subscription. Refer to our Terms & Conditions for more information.
Certainly! Start by changing to the free tier, then re-subscribe to the yearly option. Please be aware that the yearly payment is upfront, but we’ll apply it after utilizing the remaining days in your current month. Your next yearly renewal will align with your account’s “next payment” schedule.
Yes, we use cookies in order to provide a better experience for you. Please checkout our Cookie Policy document.
Absolutely! Start by switching to the free tier, then subscribe to the monthly option. Although the monthly payment is upfront, we’ll first use the remaining days of your yearly subscription before moving on to your monthly plan at the “next payment” indicated in your account’s billing page.
No, we do not provide refunds for cancellations of yearly subscriptions.
Downgrading before renewal ensures continued access to premium features until the next billing cycle. Afterward, your account transitions to the new plan. For yearly plans, you enjoy premium benefits for the already paid months.
We only keep essential information: your name, email, and payment method. Billing details are managed by a third party, Stripe, and you can find more information at: https://stripe.com/privacy. Additionally, we may collect IP addresses for service rate limits and to monitor suspicious activity. Rest assured, we neither share nor sell any data. For further details, check our Terms & Conditions, Data Privacy, and Cookies Policy.
Yes, we use cookies to enhance your experience. Explore more details in our Cookies Policy document.
We recommend reviewing our Terms & Conditions, as well as our Data Privacy and Cookies Policy.
The latest version of the online platform is always available to current subscribers. If WeSlides introduces downloadable plugins, release announcements will be sent via email.
You can reach us by filling out the contact form on our website. In the rare event of platform downtime, please email us at contact@weslides.com.
Absolutely! You can delete your account anytime from the Account page, and all your personal data will be removed from our systems.
For improved decks on WeSlides, start by clearly defining your topic and enhancing it by adding context or relevant documents to communicate your specific interests to the AI. These features contribute to more precise deck generation, ensuring a tailored and effective presentation. Additionally, you can find valuable insights and tips in our blog to enhance your presentation skills.